Anything we missed is one email away. We answer every message ourselves – no support tier mining.
The free Lite builds on WordPress.org are fully functional for the core job – hardening, basic backups, simple discounts. The Pro builds add scheduled cloud backups, advanced rule engines, role-based pricing, priority email support, and 12 months of guaranteed updates. Free stays free. Forever.
Buy once, activate on your sites, and you get 12 months of updates and email support. After that, your install keeps working forever – you only renew if you want continued updates and new releases. We never lock the front-end behind a license check.
14-day no-questions-asked refund on any purchase. If a plugin doesn’t fit your stack, email contact@precisionwp.net and we’ll refund and help you migrate off cleanly. No forms, no hoops.
Yes to all three. Upgrades are pro-rated against your remaining term. Downgrades take effect at renewal. Licenses can be transferred between sites at any time from your account dashboard – useful when you’re moving a client off staging or sunsetting a project.
Free users get community support on the WordPress.org forums. Paying customers get priority email support directly from the engineers who wrote the plugin – no first-line script readers, no support tier mining. Most replies land within a few business hours.
